The Relationship-First CRM

Relationships, not funnels.

Your CRM was built for 10,000 leads. You have 100 relationships that actually matter. Authentic helps you track real human moments - not lead scores - and stay genuinely helpful over months and years.

Relationship memory

Keep the details that matter

Milestones + tasks

Real reasons to reach out

AI suggestions

Thoughtful, never automated

Sarah Chen

Sarah Chen

VP Marketing at Covalent

Promoted 2 weeks ago

Your notes

Two kids — Emma (10) and Liam (7). Stanford MBA, still close with her cohort. Mentioned wanting to write more this year.

Coffee chat — 3 weeks ago

Suggested touch

Congrats on the promotion? She mentioned wanting to write more — could share your content strategy guide.

New milestone

What makes Authentic different

Touches, not activities

Log meaningful interactions with context and intent, not just a timestamp.

Milestones that matter

Promotions, funding, life events, and wins become the reason to reach out.

Love Library

Store gift ideas, gestures, and thoughtful touches that fit each milestone.

AI that suggests, never sends

AI reads your notes and proposes thoughtful touches with clear reasoning.

Opportunities, kept light

Track deals without turning relationships into a pipeline treadmill.

Your context, your timing

Capture freely in your words. Let AI surface when it matters.

The CRM your future self needs

Capture freely. Let AI infer when it matters.

Jot raw notes, paste meeting transcripts, and save personal context without wrestling forms. Authentic uses that context to surface the right reasons to reach out, right on time.

Suggested touch

David is training for Boston - peak mileage is now through March. A quick check-in could mean a lot.

People, companies, opportunities

See the relationship, the firm, and the deal in one place.

Tasks that stay human

Follow-ups and actions tied to a relationship, not a pipeline.

Milestone inbox

New job, funding, awards, life events. Never miss the moment.

Knowledge base

Keep firm resources and thought leadership ready to share.

Designed for genuine, long-term business development.

Authentic CRM is intentionally not a traditional pipeline tool. It does not score leads, blast emails, or chase automation metrics. It helps you remember what matters and show up with relevance.

No lead scoringNo automated outreachNo bulk importsNo spam sequences

Track real touches with notes and follow-ups.

Capture milestones, tasks, and life events in one view.

Save love ideas and firm resources for reuse.

AI suggests what to do next, never sends for you.

We're onboarding firms one at a time.